Description

Installation & customization services:

Other items:

Live Support Chat. PHP & MySQL based. For any website. No monthly fees.

Works with any website – static, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end)!

• Easy installation
• Compatible even with IE8!
• Works with any PHP 5 & MySQL website
• Contact form fallback
• Mobile support (responsive guest widget)
• Desktop Notifications
• Multiple operators and guests chatting
• Clean and modern look
• High quality set of avatar images
• Chat box with high quality emoticons set
• Initial „welcome” message after guest logs in
• Operator knows which page the guest is currently visiting!
• Message views auto-updating their relative delivery time
• Sound notifications (10 predefined sounds to choose from)
• Conversations history with filtering
• Widget colors and texts/language customization
• Unlimited usage — no monthly fees

Requirements:

• PHP 5 (with PDO support),
• MySQL 5.

Updates:

How to update: http://codecanyon.net/item/php-live-support-chat/6905905/faqs/20523

21 January 2017:

• PHPMailer library updated to version 5.2.22,
• fixed default timezone setting code (caused problems with History querying),
• mobile widget button: changed element positioning from “absolute” to “fixed”,
• update of installation SQL code,
• fix for incorrectly highlighted links in the chat box (when URLs had comma characters).

18 June 2016:

• fixed email issue causing emails not to be sent on some servers,
• changed database connection code causing errors on some servers,
• updated protocol determination code causing issues with HTTPS URLs (big thanks to modxzero for his comment and implementation).

19 February 2016:

• fixed the problem with “Another operator is already helping this guest…” message not being properly displayed on some servers.

02 February 2016:

• solved infinite scrolling of the page caused by mobile version,
• solved problems with “show()” and “sendMessage()” methods of the JavaScript API.

12 December 2015:

• fix for email sending with SMTP.

04 November 2015:

• fix for forcing UTF-8 character set in contact form emails, JSON and plain text responses.

22 October 2015:

• checking file permissions during installation wizard,
• set default timezone if not defined,
• display URL of the source page and author’s IP in contact form emails,
• new & better HTML emails sent by contact form,
• automatic HTTP/HTTPS switching in widget embedding script (using protocol relative URL),
• optimized Ajax requests in both widget and administration panel,
• set UTF-8 character set for mysql queries,
• SMTP support.

10 October 2015:

• added desktop notifications.

02 July 2015:

• added window title blinking when operators get new messages,
• added contact form email settings in installation wizard.

19 June 2015:

• fix for clear history feature,
• fix for some settings not being updated after widget theme change,
• fix for installation wizard not being able to run on some servers,
• added feature to toggle email input in the guest’s login form,
• added logging feature and logs tab in the administration panel.

10 June 2015:

• fix for mobile on-screen keyboard covering message input,
• fix for widget sometimes not loading in webkit browsers.

09 June 2015:

• avatar upload fix,
• system message for operators talking to already served visitor fix,
• initial triggering of the mobile view fix.

04 June 2015:

• sound alerts fix,
• fix for having to double-click to hide the widget.

03 June 2015:

• installation wizard fix.

02 June 2015:

• installation wizard,
• JavaScript API for the widget,
• clear history feature,
• auto showing widget afer given number of seconds,
• the whole title bar of the widget now clickable (not only the small button),
• support for SSL (HTTPS URLs handled correctly),
• dynamic placeholders in canned messages,
• cross domain functionality now available by default (no need to use separate version),
• better handling of database and “page not found” errors.

23 June 14:

• Widget themes feature added.

20 June 14:

• Canned messages feature added.

17 June 14:

• Additional, cross-domain version included with the application.

14 May 14:

• Fixed the issue with contact form not properly displaying international characters in the sent e-mail message.

Older updates:

• mobile support for guests,
• toggle full screen (full window) mode,
• settings for widget’s width and height in admin’s panel,
• end the chat feature for visitors,
• fluid layout for the admin’s panel,
• reduced scripts size,
• typing indicator.